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Answers to Common Fundraising Questions
Learn more about fundraising, donating, or receiving donations.
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Questions about fundraising (FAQ)
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion active_section=”1″][vc_tta_section title=”How does Transparent Soul work?” tab_id=”1696918831261-b2489955-31d8″][vc_column_text]You start your Transparent Soul by telling your story and setting a goal. You will then receive a fundraising page to accept donations and share your fundraiser. Signing up is easy and every donation is yours to keep, whether or not you reach your goal.
Transparent Soul makes it incredibly easy to raise money online for the things that matter to you most. In just a few minutes, you’ll be able to personalize your fundraiser and share it with the people in your life. In fact, over $9 billion has been raised by individuals on GoFundMe.
Raising money for yourself or a loved one has never been easier. Plus, we’re here to help. Our Customer Care team will support you with customer service every step of the way.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How does Transparent Soul keep fundraisers safe?” tab_id=”1696918831261-375d3b63-4135″][vc_column_text]Transparent Soul features the very best in secure payment encryption technology. Your donors’ online payments are safe, and your money is stored securely until you’re ready to request a withdrawal via electronic bank transfer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can a friend withdraw the money I raise for them?” tab_id=”1696919208709-8fb830bf-16f5″][vc_column_text]Yes. Transparent Soul makes it easy for another friend or family member to securely access the funds you have raised. Through Transparent Soul, they will receive direct access to the money you have raised. Please note: You will not be able to enter their bank information during the withdrawal process; they will need to do this themselves.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I don’t reach my goal?” tab_id=”1696919277527-4c5c865d-7b65″][vc_column_text]No problem. Reaching your goal is not required. With Transparent Soul, you keep each and every donation you receive. Your fundraiser will be able to accept donations even after your goal is reached. Once the goal is reached, the progress meter on your fundraiser will show that you have received more than your goal amount. If you’d like to continue raising money, you can keep your fundraiser running for as long as you’d like.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is my country supported?” tab_id=”1696919345902-d7a9bbfe-0b60″][vc_column_text]Review our list of supported countries and currencies to ensure that your country is supported.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”What can I raise money for?” tab_id=”1696919060907-b699624e-df68″][vc_column_text]We see people use Transparent Soul to raise money for themselves, friends and family, or even complete strangers in random acts of kindness. People raise money for just about everything, including medical expenses, education costs, volunteer programs, youth sports, funerals & memorials, and even animals & pets.
We’re always amazed at the ways people use Transparent Soul to raise money. Check out some recent success stories, or see how Transparent Soul works.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I withdraw funds from my fundraiser?” tab_id=”1696919060907-a9573fbf-22c2″][vc_column_text]Once your Transparent Soul starts receiving online donations, you can easily request a withdrawal at any time. Withdrawing money does not affect the progress meter displayed on your fundraiser. Simply click ‘Withdraw’ while logged into your account and follow the instructions. You can withdraw your balance directly to your bank account. Bank transfers take 2-5 business days to arrive.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are there any deadlines or time limits?” tab_id=”1696919241351-f00ef27d-b166″][vc_column_text]While there are important withdrawals deadlines you’ll need to observe to avoid donations being refunded to donors, your fundraiser will remain live until you choose to turn off donations or remove the fundraiser altogether. Most organizers leave their fundraisers active indefinitely to refer back to the kind comments and support they received.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get donations?” tab_id=”1696919306132-29257013-478a”][vc_column_text]Transparent Soul provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your fundraiser in a variety of ways to bring in donations, track your progress, and post updates to engage your community. Check out our fundraising tips and fundraising ideas for advice on how to raise more donations.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Questions about Donations
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”What is the Transparent Soul Giving Guarantee?” tab_id=”1696919720316-170d761c-ee23″][vc_column_text]We are proud to offer the first and only donor protection guarantee: the Transparent Soul Giving Guarantee. Every day, thousands of people get the help they need from generous donors. Our team of Trust & Safety specialists work night and day to make sure that funds get to the intended recipient, every time. We guarantee you a full refund in the rare case something isn’t right. Whether you donate to a fundraiser for a person or a nonprofit, you’re protected.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”How is my donation protected?” tab_id=”1696919754294-8b0239d4-db5b”][vc_column_text]The Transparent Soul Giving Guarantee protects your donation. Donations of any amount are covered for one full year after you donate. Your donation is protected, wherever you donate from.
You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness—by protecting your donation. Donate with peace of mind. Only on Transparent Soul .[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Questions about receiving donations
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”Can someone set up a fundraiser for me?” tab_id=”1696919893384-e4d1185f-9e76″][vc_column_text]Absolutely. With Transparent Soul , organizers can easily raise money for you and even make sure that donations go directly to your bank account. Learn about being a beneficiary[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”How will I receive the donated funds?” tab_id=”1696919936745-83338187-c4b7″][vc_column_text]Transparent Soul gets your funds to you quickly because we know that many fundraising needs are time-sensitive. You can set up withdrawals and add your bank account as soon as you accept the campaign organizer’s invitation to make you a beneficiary. Bank transfers then take 2-5 business days to arrive. Learn about being a beneficiary.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”2759″ img_size=”large” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Still need help?
We’re here to support.
Our Customer Care team is here to answer any questions every step of the way.
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