[vc_row overlay_dotted=”” css=”.vc_custom_1503313661805{margin-top: 70px !important;}”][vc_column][vc_raw_html]JTNDaDIlMjBjbGFzcyUzRCUyMnRleHQtY2VudGVyJTIwJTIwZ3JvcC1mYXFwLXRpdGxlJTIyJTNFSGF2ZSUyMEFueSUyMFF1ZXN0aW9ucyUzRiUyMCUzQ2JyJTNFJTIwJTNDc3BhbiUzRUZBUSUyMGJlbG93JTNDJTJGc3BhbiUzRSUzQyUyRmgyJTNF[/vc_raw_html][/vc_column][/vc_row][vc_row overlay_dotted=””][vc_column width=”1/2″ css=”.vc_custom_1507715160194{padding-right: 30px !important;}” el_class=”grop-col-padding-none”][vc_accordion id=”1″ active_tab=”1″][vc_accordion_tab title=”Are the healthcare services 100% free?” sub_title=”Sub Title 1″][vc_column_text]Yes, all kinds of services that we provide are 100% free whether it is medical procedure, surgery or treatment in medical camp.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Are your medical camps totally free of cost?” sub_title=”Sub Title 2″][vc_column_text]Yes, our medical camps are 100% free of cost. We don’t charge a single penny from any of our patients for any facility provided in the camp.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How does Transparent Hands manage patient privacy?”][vc_column_text]Transparent Hands and its medical partners ensure that patient’s data is handled carefully and no information is given to the third party without their consent. Also, upon request, patient’s details (picture, contact info and
disease details) are kept confidential in some cases. Nothing is published on the website without the written consent of the patient.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What if a patient needs urgent medical or surgical treatment a few days after registration and Transparent Hands hasn’t received complete funds for the campaign yet?”][vc_column_text]Our hospitals conduct the treatment of those patients who are in serious condition after the registration and cannot wait any longer. After providing the required treatment, we pay the hospital’s bills once we receive the funds.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What happens if I have funded a whole campaign but the amount of treatment increases/decreases for some reason? How my excessive donation amount will be adjusted?”][vc_column_text]If the treatment amount decreases, your remaining donation would be allocated to the other patient’s case and you’ll be informed about it. In case, if the amount increases due to certain emergency during the treatment, the amount of
campaign will also increase.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Will Transparent Hands allocate my donation amount to my chosen campaign?”][vc_column_text]You may request that your donation be used by Transparent Hands to fund a particular campaign but sometimes due to certain restrictions, Transparent Hands cannot guarantee that your request will be honored in each and every case.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you have any question that wasn’t answered above?”][vc_column_text]If you have any question or concern that wasn’t answered here, please send us an email to info@transparenthands.org. One of our team members will respond to you at earliest.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What does Transparent Soul Foundation do?”][vc_column_text]Transparent Soul Foundation funds healthcare projects in developing countries. The initial focus of the Foundation is on helping the underprivileged community of Pakistan. In order to ensure the money raised in the U.S. is properly
dispersed to those in need, Transparent Hands Foundation US works closely with the Pakistani-based non-profit called Transparent Hands Trust which provides free healthcare facilities to the needy people.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1507715149079{padding-left: 30px !important;}” el_class=”grop-col-padding-none”][vc_accordion id=”2″ active_tab=”2″][vc_accordion_tab title=”Which facilities do you provide in medical camps?” sub_title=”Sub Title 1″][vc_column_text]We provide free medical checkup facility, free medicines, free blood pressure and blood sugar checkup facility and free diagnostic tests facility in our medical camps.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do you manage web portal development charges & administrative expense?” sub_title=”Sub Title 2″][vc_column_text]Transparent Hands deducts 15% of the total amount on each campaign which covers 7.5% of web development & 7.5% administrative expenses.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do you publish the exact amount of campaigns on your web portal?”][vc_column_text]We only publish the approximate amount required for medical or surgical treatment. The amount may vary according to the condition of the patient during or after the treatment. For example, sometimes a patient may require another
test or treatment due to some complications during the surgery/medical procedure which may increase the cost.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do you provide evidence if there is any change in the cost of medical procedure or surgery?”][vc_column_text]We upload all the medical documents including bills and reports on our web site which ensures that the patient has gone through an additional particular procedure and required more funds. Donors can only see the documents of the
patients to whom they have donated.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How much amount can I donate to Transparent Soul?”][vc_column_text]It’s totally up to you. You can pay any amount of your choice or fund the whole campaign.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Why was my credit/debit card declined on Transparent Hands web portal?”][vc_column_text]Banks may decline your card for a number of reasons. To ensure the safety of your financial information, Transparent Hands doesn’t receive any details about your card and why it was declined. Therefore, if your card is declined for
any reason, please contact your card provider for further assistance.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I know that my financial information is secured when I donate through web site?”][vc_column_text]Transparent Hands takes donors’ security very seriously and it makes sure that your payment information is secured whenever you donate through our system. Your debit/credit card information is not saved with us but only with your
associated banks. When you donate to us from outside of Pakistan, your
financial information is managed by STRIPE, which is a globally trusted online payment company.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” overlay_dotted=”” css=”.vc_custom_1504761531072{margin-top: 80px !important;}”][vc_column][grop_ctas cta_style=”style-three”][grop_cta content_style=”style-four”]
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