Contact information for law enforcement, legal counsel, compliance, and regulatory bodies.

We take your legal questions and concerns very seriously at GoFundMe. For a directory of who to contact for your specific inquiry, please review the sections below.

If you have a problem concerning an account, how transparent Soul works, or any other general issue, please visit our Help Center.

If you are looking to get a campaign removed for fraudulent or untrustworthy behavior, report the campaign here.

Please see the Law Enforcement and Government Demands Notice here. Quick summaries are provided below.

If you have a valid U.S. civil or criminal request for records (such as a subpoena or court order) for GoFundMe to review, please submit it via:

• Civil – Request for Records Form
• Criminal – Request for Records Form

Alternatively, records requests may be served on the Transparentsoul registered agent:

Corporation Service Company which will do business in California as CSC-Lawyers Incorporating Service
2710 Gateway Oaks Drive, Suite 150N
Sacramento, CA 95833

All international requests must be delivered pursuant to the Notice.

Digital Services Act

In accordance with Article 24 (2) and Recital 77 of the Digital Services Act, the average number of monthly active recipients of our marketplace service in the European Union over the last six months is approximately between 11.9 million and 14.2 million. We will continue to publish updated information regarding the average number of monthly active recipients in accordance with Article 24 (2). Last updated July 31, 2023.

If you have other law-related questions, please send an email to legal@transparentsoul.org