[vc_row][vc_column][vc_column_text]
Have Any Questions?
Feel free to ask any questions or get connect with our customer support
[/vc_column_text][vc_tta_accordion][vc_tta_section title=”When will Transparent Soul receive my donation amount after I send it online?” tab_id=”1696939149682-382eeef2-9d09″][vc_column_text]Your donation amount is sent directly to Transparent Soul so it immediately starts funding Transparent Soul patients’ surgeries.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is Transparent Soul IBAN (International Bank Account Number)?” tab_id=”1696939153840-737efd90-4a82″][vc_column_text]IBAN Number: PK46 UNIL 0109 0002 2095 1896[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I know that my donation will fund the campaign which I have selected?” tab_id=”1696939159734-d73d8cfa-09cd”][vc_column_text]When you donate certain amount to a campaign, you immediately receive a notification that your amount has been allocated to the campaign which you selected. Furthermore:
Donors get regular updates about the campaign for which they donated; medical procedure, surgical treatment or medical camp.
All the medical reports, hospital bills or other related documents of each patient are uploaded on the web site for everyone to see.
Donors who donate for the medical camp receive medical camp report which includes the number of patients treated in medical camp, services provided in the camp and other details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I know that my financial information is secured when I donate through web site?” tab_id=”1696939157366-34fc2789-5b6d”][vc_column_text]Transparent Soul takes donors’ security very seriously and it makes sure that your payment information is secured whenever you donate through our system. Your debit/credit card information is not saved with us but only with your
associated banks. When you donate us from outside Pakistan, your financial information is managed by STRIPE, which is a globally trusted online payment company.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why was my credit/debit card declined on Transparent Soul’s web portal?” tab_id=”1696939149683-4c4757f6-4cd4″][vc_column_text]Banks may decline your card for a number of reasons. To ensure the safety of your financial information, Transparent Soul doesn’t receive any details about your card and why it was declined. Therefore, if your card is declined for
any reason, please contact your card provider for further assistance.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]